free delivery within metro manila only on orders over php2,500
(632) 7971-2145 / 0917-184-5941
frequently asked questions (faqs)
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Frequently Asked Questions
Shop and Search
Opisina.com.ph is the easiest and smartest way to shop online for various office products. We sell office supplies, equipment, gadgets and more. Whether you work in a big company or manage your own business at home, you will find more than 1,000 items in our store to cater to your needs. START SHOPPING NOW »
No matter what the job is, we have all the office supplies that you need. Our office products range from: office supplies, inks and toners, various gadgets and technology, furniture and even pantry and janitorial items. SEE OUR PRODUCTS »
Find everything you need using the Search function. Type in any brand or item and search the whole store within seconds. You can also make use of the Quick Product Browse on the left side of the page and look at the items that we have organized per category.
Click on the specific item that you want. This will direct you to the individual product page, where more details about the item will be displayed. Specify the quantity of the item that you want to order, then click Add to Cart. Read more: HOW TO ORDER »
You are allowed to list an unlimited number of items in your cart.
Yes, you can change the items in your cart. You can add or remove items then opt to go return to shopping instead of proceeding to Checkout.
Payment and Privacy
Yes. Please note that the minimum order amount per transaction is PHP500.00.
Opisina.com.ph has tied up with PayPal so you can pay for your items using your favorite credit cards such as Visa, AmEx and MasterCard.
We have other payment options that you can choose from, such as bank deposit or cash on delivery. SEE PAYMENT METHODS AVAILABLE »
PayPal is a safe and easy way to make a payment for an online purchase. With PayPal, you can keep your credit card details private – an online merchant like us doesn’t have to know. PayPal is available in 190 countries and 23 currencies. Over 150 million account holders trust PayPal for their online payments. SIGN UP FOR A PAYPAL ACCOUNT »
No, we do not store your credit card information. We are using trusted and verified third-party services like PayPal to handle credit card transactions.
Account Registration / Membership
No, signing up for an account is not required. You can continue shopping as Guest if desired.
Your account in Opisina.com.ph can be accessed at any computer with an internet connection. For security reasons, please make sure that you do not store your password if you are working at a public terminal.
No worries. Send us an e-mail at customerservice [at] opisina.com.ph or go HERE ».
Signing up is easy and will only take a minute. All we need is your e-mail address. SIGN UP HERE » Registration is free!
As an Opisina.com.ph member we can keep you updated on any new items, promos and/or exclusive discounts.
Order Processing, Returns and Deliveries
After paying for your items, we will send you an e-mail to confirm your order. This means that your items have been processed for delivery to your specified delivery address. Please note that to cover the costs of order processing, the minimum order amount per transaction is PHP500.00.
We offer FREE DELIVERY within Metro Manila for purchases amounting to PHP2,500.00 or more, and for purchases less than that amount, a minimal delivery fee applies. For deliveries outside of Metro Manila, the delivery charge depends on the volume of items as well as destination, using prevailing LBC delivery rates.
Our normal delivery lead time is within three (3) working days after the order has been processed. Orders placed before 5 p.m. local time, pending credit approval and product availability, will be processed on the same day. Orders placed on weekends, holidays or after 5 p.m. local time Monday through Friday (business days) will be processed the following business day. OUR DELIVERY POLICY »
Upon delivery, please inspect all items. If you find any defect or damage, do not accept the items and kindly inform our delivery staff about it. We will be glad to replace the item without any additional charges. MORE ON RETURNS »
You may cancel your order by sending us an e-mail at customerservice [at] opisina.com.ph. Please wait for our confirmation. Orders may be cancelled as long as the items are not yet marked for shipping. Any refunds will be credited to your bank account, and shall be discussed with you by our customer representative.
Opisina.com.ph offers nationwide delivery to all locations serviced by either our own delivery trucks or LBC.
You are only allowed one (1) delivery address per transaction. If you need to have some of the items delivered to another address, remove them from your current shopping cart, then proceed to Checkout. You will need to re-shop for these items and start a new transaction for a new delivery location.